Privacy Policy:

At Foundations Forward Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including any information provided through our website, communications, and transactions.

1. Data Collection and Use

Personal Data Collected:

  • When you contact us via our website, phone, email, or social media, we may collect personal information such as your name, email address, phone number, and project details.

  • If you make a payment through our website, payment details may be processed via Stripe or GoCardless, our third-party payment providers.

  • Website usage data, including cookies and analytics, may be collected through Squarespace, our website provider, to improve user experience.

How We Use Your Data:

  • To communicate with you regarding quotes, projects, invoices, and company updates.

  • To provide services related to landscaping, construction, and maintenance.

  • To process payments securely via Stripe or GoCardless.

  • To comply with legal, financial, and tax obligations, including VAT compliance.

2. Data Protection and Security

  • We implement industry-standard security measures to prevent unauthorized access, data breaches, or misuse.

  • We do not sell, trade, or transfer personal information to third parties unless required by law or related to business mergers or asset transfers.

3. Third-Party Data Processing

  • Stripe/GoCardless: Securely processes payment transactions.

  • Squarespace: Stores and manages website interactions.

  • Online Search Engines such as google: Stores and manages interactions.

4. Marketing and Communications

  • We may send promotional emails, newsletters, or service updates.

  • You can opt-out at any time by contacting team@foundationsforward.com.

5. Your Rights

  • You have the right to request access, correction, or deletion of your personal data.

  • To exercise your rights, email us at team@foundationsforward.com.

6. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website and will take immediate effect.

For any privacy concerns or questions, contact team@foundationsforward.com.

Last Updated: 11/02/2025